Enlist a Senior Care Manager


Emory’s Senior Care Management Program, provided by LifeCare is available to all benefits eligible employees of Emory University. This benefit provides much needed support and expertise to those caring for aging parents, adults with special needs or ill spouses/partners. The employer sponsored benefit provides up to six (6) SCM hours per year at no cost and can be applied to the following services:


  1. In-home assessments: A SCM provides a thorough assessment of the care recipient’s elder’s home

      and activities of daily living and delivers a detailed care plan.


  2. Facility reviews: A SCM visits and tours selected care facilities to evaluate and report on the

     environment, care, staffing, and overall level of quality.


  3. Post-hospitalization assessments: A SCM visits the hospital prior to the care recipient’s discharge

     to evaluate her/his condition and needs. In many cases, the SCM also will evaluate the home or facility

     where the care recipient will be going.


  4. Ongoing care coordination: A SCM provides a variety of services including coordination of medical  

      services, bill paying, appointment coordination, setting up community services, etc.


A Senior Care Manager is a social worker or nurse who is trained in assessment (in-home or telephonic), care planning, and care management of adults with special needs, ill spouse/partner and older adults: physical, mental, social, legal, and financial needs. These professionals typically hold the following credentials:



  •  A baccalaureate, masters or Ph.D. degree with at least one degree held in a field related to care

     management, i.e. counseling, nursing, mental health, social work, psychology or gerontology


  •  Is primarily engaged in the direct practice, administration or supervision of client-centered services to

     special needs adults, the elderly and their families


  •  Has two years of supervised experience in the field of gerontology following the completion of the



  •  Are licensed by the state in which they practice


  •  Have professional liability insurance



The benefit period runs from November 1 to October 31st.


With each of these services, SCMs provide detailed reports that are delivered by mail within 10 business days after completion of the assessment. With consent, these care reports can be shared with LifeCare specialists who can help employee caregivers manage the complexities of caregiving.


To learn more about Emory’s Senior Care Management Program, call 1-866-338-5271 or TTY 1-800-833-6885. LifeCare Specialists are available to help you 24/7.


You may also learn more about the SCM program through the WorkLife Library found in PeopleSoft under WorkLife programs.